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Shipment & shipping cost

Shipping methods

Several shipping methods are available, each method has his own shipping period and his own rate.

Shipping rates

Shipping rates are automaticaly calculated. It is based on the number of parcels, the total weight and the delivery address. The system will only propose the methods available for your delivery country and suitable for the type of products that you order (voluminous items can not be shipped with standard shipping method).

How much for the shipping rate :
Add to your shopping cart the products you want to order. Then on the shopping cart page, the available shipping methods will be displayed with the corresponding shipping rates.

Shipping period

Average shipping period showed above are not contractual, please refer to the page Conditions of use, Freight section.

Places where we can deliver

We can deliver everywhere where the French post can deliver. In other words, we can deliver almost everywhere in the world.

Summary table

Shipping methods available
MethodShipping time
FranceDOM-TOMEuropeUSA & CanadaOthers
Chrono 10 day after, before 10AMx
Chrono 13 day after, before 1PMx
Chrono relais day after, after 1 PMx
Chrono Express x2 working days1-3 working days1-2 working days3-5 working days
Colissimo Domicile 48 working hours5-7 working days3-6 working daysx
Colissimo Relais / poste 48 working hours3 working days3-6 working daysx
Colissimo International x3-6 working days4-9 working days3-9 working days
Lettre suivi 48 working hoursx
DB Schenker 2-5 working dayson estimate3-9 working dayson estimate
Store Pickup 34290 Montblanc, France
Indicative shipping time, non-contractual.
Only Chronopost guarantee their shipping time

Parcel tracking

For every parcel that we ship, you will receive via email the traking information when it is available.

Delivery, reclamation, return and exchange

Please refer to the conditions of use.

Delivery and delay

Delay often happens during December and January. It is because of the world postal volume which is much higher at this period of this year. Also, delay can happen for particular reason (weather, strike, ...).

In case of delay, please first contact your local post office and give them your parcel number. They should be able to inform you about the status of your parcel..